you know, part of the reason dell is so expensive must be because they have awesome customer service. my stupid laptop battery went haywire on me after less than a year, so obviously i contacted dell, and they shipped me a new battery literally the next day, along with a prepaid return slip for the old one. all i have to do now is drop off the old one at the nearest DHL center (Office Max)...awesome, no?
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I don't suffer from insanity; I enjoy every minute of it.